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SHIPPING AND RETURNS • How much will I be charged for shipping? • When will my order ship? • Where can I find exchange or refund information? • How do I return my product?
INTERNATIONAL SHIPPING • What form of payment can I use? • Which countries do you ship to? • Can I check the status of my international order? • Who should I contact with questions about my international order?
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BUYER'S GUIDE • How do I choose the perfect boot? • How do I special order a boot? • Products available in store only. • What are the different parts of a boot? • What are the different parts of a hat,how do you measure them, and how do you determine sizing? • How do I buy/redeem a gift certificate? • How do I find my product? • How do I navigate the site? • How much will my shipping cost? • How do I use a coupon?
ADDITIONAL SUPPORT • I'm trying to select my item size, and it's not showing up. • How do I contact you? • I received the wrong product. • Layaway